Yes. Tuliboo offers Cash on Delivery (COD) nationwide. No advance payment is required — you pay only when the product reaches you and you inspect it in front of the delivery agent.
How long does delivery take?
Deliveries typically take 2–5 business days depending on your location. Orders are packed within 24–48 hours of being placed.
What are the delivery charges?
Inside Dhaka ৳70, Outside Dhaka ৳120 and Chattogram City ৳90. Charges are shown clearly at checkout before you confirm your order.
Can I return or exchange a product?
Yes. You may request a return or replacement within 7 days of delivery if the product is defective, damaged, or different from what you ordered. See our Returns Policy for full details.
How do I track my order?
After dispatch we share a tracking ID with you by phone or SMS. You can follow your order status on the order tracking page of our website.
What if I receive a damaged or wrong item?
Contact our support team within 7 days with your order/tracking number and a photo of the issue. We will arrange a replacement or resolution as quickly as possible.
What payment methods do you accept?
We currently accept Cash on Delivery only. We do not ask for card payments or any advance payment to place an order.
Can I place an order through WhatsApp?
Yes. Every product page has an "Order via WhatsApp" button that opens a chat with our team so you can confirm and place your order easily.
Is my personal information safe?
Yes. We use your information only to process orders and improve the store, and we never sell it to third parties. See our Privacy Policy for details.
How do I contact support?
Reach Tuliboo support at support@tuliboo.com or +880 1700-000000. We are happy to answer any questions before or after your purchase.